Privacy policy

We respect your privacy and data security. This policy explains how we collect, use, and protect your information.

Information We Collect

• Information you provide: name, company, email, phone, shipping address, sourcing needs, etc.

• Transaction/communication data: order details, payment status (processed by payment providers), support communications.

• Device/log data: IP address, browser type, pages visited, cookies for functionality and security.

How We Use It

• Handle inquiries, quotations, orders, and after-sales support

• Send service and order-related notifications

• Risk control, anti-fraud, compliance and security audits

• Improve website experience and analytics

Sharing
We do not sell personal information. We share data only when necessary to:

• Fulfill orders with logistics/warehouse/payment providers

• Comply with legal/regulatory requirements

• Protect our rights and platform security

Retention & Security
We implement reasonable safeguards. Retention periods depend on business needs and applicable laws.

Your Rights
You may request access, correction, deletion, or restriction