Faq

Q1: Are you a factory or a trading company?
A: We focus on supply-chain integration and delivery management, connecting vetted manufacturing and fulfillment resources to support sourcing, sampling, and execution.

Q2: Do you offer wholesale and customization? What is the MOQ?
A: Yes. Wholesale is supported; OEM/ODM is evaluated case-by-case. MOQ depends on the product and workmanship—email us for the latest catalog and MOQ.

Q3: Are the website prices final?
A: Most prices are reference/sample prices. For wholesale orders, the official quotation/Proforma Invoice (PI) prevails.

Q4: How do I get more products and a quote?
A: Email sales@yourdomain.com with your target market, categories, estimated quantities, target price range, and destination country/region.

Q5: Do you provide samples?
A: Yes. Sample fees and shipping are typically paid by the buyer. Some projects may allow deduction in future bulk orders (subject to written agreement).

Q6: What categories do you sell?
A: We work across multiple categories and supporting services. The detailed list is provided via email catalog and aligned with destination compliance requirements.

Q7: After-sales and warranty?
A: Handled per order terms. For discrepancies/damage/missing parts, please report within 48 hours of delivery with photos/videos and carton label information.